Terms and Conditions

Legal Notice & Scope of Service

Welcome to Freakingcat.com. By accessing this website and purchasing items, you agree to the following terms.

Private Collection Liquidation: Please note that this website is not a commercial trading entity. It serves as a platform for the liquidation of a private gemstone collection owned by a private collector. The items listed are personal assets.

Authorized Agent: All sales, logistics, customer service, and returns are managed by the appointed Authorized Agent: Asama James, Company Registration #100369000010 Bangkok, Thailand.

The Agent is responsible for the fulfillment of all orders and is your primary point of contact for any disputes or inquiries.

100% Money Back Guarantee

We stand behind the quality and authenticity of our collection. We want you to be completely satisfied with your unique gemstone.

• The Guarantee: If you are not happy with your purchase for any reason, you may return it for a full refund of the purchase price.

• Timeframe: You must initiate the return process within 14 days of receiving your item.

• Condition: The stone must be returned in its original, unaltered condition (not set into jewelry, not scratched).

Shipping & Delivery

• Origin: All items are shipped from Thailand.

• Customs & Import Duties:

  • Buyer Responsibility: As the buyer, you are the importer of record. You are responsible for any applicable import duties, VAT, taxes, or customs fees charged by your country’s government.

  • Delays: We are not responsible for delays caused by customs clearance processes in your country.

• Tracking: All shipments are sent with a tracking number, which will be emailed to you upon dispatch.

Returns Policy

If you wish to return an item under our Money Back Guarantee, please contact us first at freakingcat@gmail.com

Return Address: All returns must be physically shipped to our Authorized Agent in Bangkok. Please use a trackable shipping method.

Mariam Syed 19/68 Mitmaitri soi 6/3 Mitmaitri road, Nongjok Bangkok, Thailand 10530

Refunds are processed within 3-5 business days after the item is received and inspected by the Agent.

Payment Methods

We accept the following payment methods:

1. PayPal: Processed via secure gateway.

2. Cryptocurrency: We accept Bitcoin, Ethereum, and other major cryptocurrencies via a secure peer-to-peer checkout.

Privacy & Data Protection

We respect your privacy. Your personal information is used solely for the purpose of fulfilling your order and is handled by our Authorized Agent in accordance with our [Privacy Policy]. We do not sell or share your data with unauthorized third parties.

Contact Us

We are always happy to answer any questions you may have about specific stones, shipping, or the collection. We aim to reply to all inquiries as soon as possible.

Email: freakingcat@gmail.com
Agent Location and Information: Asama James, Company registration: 1000369000010, Bangkok, Thailand.